custom orders FAQ

what kind of custom orders do you offer?

We offer customized cake and cupcake flavors, with buttercream decor options!

Additionally, we offer dessert bar buffets! Dessert bar items can be customized and can include bite-sized cookies, brownies, parfait shooters, cheesecake bites, and more.

view dessert bar options →

view our gallery →

how can I place my custom order?

Please fill out our request form to inquire about a custom order, or stop by the bakery to inquire in person!

fill out request form →

do you offer smash cakes?

Yes! Our 'snack cake' size (4" round 2-layer) is perfect for smash cakes for first birthday parties or photo shoots. For parties, pair it with some cupcakes or a party platter for your guests!

what about gender reveal treats?

Yes! For gender reveals, we can do a cake or cupcakes with a pink or blue vanilla frosting filling inside, or vanilla cake truffles with the filling colored pink or blue.

do you offer wedding cakes and desserts?

Yes! For a more traditional option, we offer small tiered cakes (up to 40 servings), or we can also help you create a delicious assortment of cupcakes and treats for a fun dessert bar!

view wedding options →

what if I want a variety of things? can I order a cake, cupcakes, and dessert bar items all together in one order?

Yes! You do not have to choose between a cake, cupcakes, or a dessert bar for your event!

how much notice do you need for custom orders?

We request at least one week's notice for custom orders.

Large orders for weddings or other events should be placed at least one month in advance.

do you require a deposit?

For orders that are placed more than two weeks prior to pick-up:

Orders with totals less than $75 are required to be paid in full to place the order, and are 50% refundable if the order is cancelled more than one week prior to pick-up.
Orders with totals more than $75 require a non-refundable 50% deposit, with the remaining balance due one week prior to pick-up. Deposits and balances will be collected via email invoice.

Any orders placed within two weeks of pick-up must be paid in full at the time of ordering, regardless of the amount; orders are 50% refundable if cancelled more than one week prior to pick-up.

Any orders cancelled within one week of pick-up are nonrefundable.

do you offer delivery?

We do not currently offer delivery. All orders are for pick-up from our bakery at 420 Jonestown Rd. in Winston-Salem.