420 Jonestown Rd. Winston-Salem NC 27104 | 336-955-2009
Tuesday - Saturday 11 am - 7 pm | Closed Sunday and Monday
counter staff - part time
We are looking for someone who loves dessert and has a positive attitude to join our small team!
Shifts Needed: Friday 11 am - 5 pm; Saturday 3 pm to close (typically 7:30 to 8 pm), with the possibility of additional days/hours in the future
Pay: $13/hour
This position primarily helps with front of house responsibilities, including serving customers, running the register, and keeping the bakery clean and tidy. We are looking for someone with a positive attitude and willingness to learn who loves desserts and wants to be part of a small, woman-owned business. Prior experience is not required, just a positive attitude and a love of cake!
Primary responsibilities are as follows, but not limited to:
-
Provide great customer service by greeting customers and serving them in a timely manner. Be ready to answer questions about various menu items by familiarizing yourself with our desserts. Communicate with the kitchen if needed to answer specific food-related questions.
-
Serve customers and package up orders as needed, including but not limited to slicing cakes and pouring coffee. Brew coffee as needed.
-
Regularly check all displays for cleanliness and organization. Ensure that price tags and labels are visible and correct.
-
Ensure that packaging materials (cake boxes, cupcake containers, etc.) are well-stocked and stickered/stamped with our logo.
-
Communicate with the kitchen as needed to keep desserts stocked.
-
Wipe down tables and pick up stray garbage in customer seating area as needed. Ensure that customer self-service station is stocked with forks, napkins, creamer, and sugar at all times.
-
Periodically check bathrooms for cleanliness and clean as needed.
-
Sweep and mop at the end of the work day, as well as during the day if needed.
-
Answer the phone and answer customer inquiries professionally and politely.
Requirements:
-
Strong interpersonal skills
-
Ability to read and listen to, comprehend, and follow simple instructions
-
Ability to multitask and problem solve on the spot
-
Basic mathematical skills, including the ability to add and subtract and to perform these operations using units of American money
-
Ability to adapt to changes in the work environment
-
Must be available to work evenings and weekends (Fridays and Saturdays)
Physical and Work Conditions:
-
Repetitive hand/arm movements, such as grasping, bending, reaching, slicing
-
Ability to lift, push, and pull up to 50 pounds by oneself
-
Ability to use tools and equipment including but not limited to cake servers, knives, tongs
-
Required to spend long periods of time on feet